Privacy Policy
Last Updated: February 15, 2026
1. Introduction
Ember & Oak Catering Co. ("we", "our", "us") operates the website littlecaesars.pro and event caterings in Toronto, Ontario (the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, book a inquiry, or become a client.
By accessing or using our Services, you consent to the practices described in this policy. If you disagree, please discontinue use of our Services.
2. Information We Collect
2.1 Information You Provide Directly
When you submit a event inquiry, sign up for a clientship, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Company or organization name
- Team size and event preferences
- Billing and payment information (processed securely via Stripe)
- Government-issued ID (for access issuance only, not stored digitally)
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and approximate geolocation
- Browser type and operating system
- Referring URL and pages visited
- Time spent on pages and click behaviour
- Device identifiers
2.3 Event Services Data
Our physical spaces use access and biometric access systems. We log entry and exit times for security purposes. CCTV footage is recorded in common areas and entrances.
2.4 Cookies
We use essential cookies and analytics tools (Google Analytics) to understand how visitors use our website. You may control cookies through your browser settings.
3. How We Use Your Information
- To schedule and confirm event inquirys
- To process clientship applications and payments
- To issue accesss and manage event services
- To communicate about your clientship, events, and service updates
- To improve our website, spaces, and client experience
- To send newsletters and promotional content (with your opt-in consent)
- To comply with legal and regulatory obligations
- To ensure the safety and security of our spaces
4. How We Share Your Information
- Service Providers: Payment processors (Stripe), email platforms, CRM software, and analytics providers that help us operate our business.
- Building Management: Landlords or property managers may receive aggregated occupancy data (not individual personal information).
- Legal Compliance: When required by law, court order, or government request.
- Business Transfers: In connection with a merger, acquisition, or sale of company assets.
We do not sell your personal information to third parties for advertising purposes.
5. Data Retention
We retain personal information for the duration of your clientship plus 24 months after termination, unless longer retention is required by law. Event inquiry data from non-clients is retained for 12 months. CCTV footage is retained for 30 days.
6. Data Security
We implement industry-standard security measures including SSL/TLS encryption, access controls, secure payment processing (PCI-DSS compliant via Stripe), and regular security audits. However, no system is 100% secure, and we cannot guarantee absolute security.
7. Your Rights Under Canadian Law
Under PIPEDA and applicable Ontario privacy legislation, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent for non-essential data processing
- Request deletion of your personal information (subject to legal retention requirements)
- File a complaint with the Office of the Privacy Commissioner of Canada
To exercise these rights, email privacy@littlecaesars.pro. We will respond within 30 business days.
8. Children's Privacy
Our event caterings and website are intended for individuals aged 18 and older. We do not knowingly collect personal information from minors. If you believe we have collected such information, please contact us immediately.
9. Third-Party Links
Our website may contain links to third-party sites (e.g., social media, payment providers). We are not responsible for the privacy practices of external websites.
10. Updates to This Policy
We may update this Privacy Policy periodically. The "Last Updated" date at the top reflects the most recent revision. Continued use of our Services after changes constitutes acceptance.
11. Contact Us
For privacy-related inquiries:
Ember & Oak Catering Co.
120 Adelaide St W, Suite 2400
Toronto, ON M5H 1T1, Canada
BN 783516294 | HST 783516294RT0001
Email: privacy@littlecaesars.pro
Phone: +1 (416) 907-2841